Who we are

Suggested text: Our website address is: http://imsradiamonds.com.

Privacy Policy

Last Updated: October 1, 2026

At IMSRA Diamonds, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information

  • Account and login information

  • Information submitted through contact or inquiry forms

  • Product preferences and communications with us

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website usage and interaction data

  • Referral or website source information

2. How We Use Your Information

IMSRA Diamonds may use your information to:

  • Process and deliver your orders

  • Confirm purchases and payments

  • Provide customer support

  • Respond to inquiries and requests

  • Manage your customer account

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Prevent fraud, misuse, or unauthorized activity

  • Send important order and service updates

  • Send promotional communications where you have permitted us to do so

  • Meet applicable legal and regulatory requirements

We only seek to use personal information for legitimate business purposes and purposes related to the services you request.

3. Payment Information

Payments may be processed through secure third-party payment providers.

IMSRA Diamonds does not intend to store complete credit or debit card numbers on its own website servers when payment processing is handled by a third-party payment provider. Payment information may be processed according to the privacy policies and security practices of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Improve website performance

  • Understand website traffic

  • Provide relevant content and marketing

  • Improve your overall browsing experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. How We Share Information

IMSRA Diamonds does not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting providers

  • IT and technical service providers

  • Analytics and marketing service providers

  • Professional or legal advisers

  • Government or regulatory authorities when legally required

Third-party service providers are expected to handle information appropriately and only for legitimate purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent for certain uses of your information

  • Opt out of promotional communications

  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the information provided below.

9. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may use your email address or other contact information to send you updates about:

  • New collections

  • Luxury jewelry launches

  • Special offers

  • Promotions

  • Company news

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

IMSRA Diamonds is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

12. International Customers

IMSRA Diamonds may serve customers from different countries. Where personal information is transferred or processed across borders, we take reasonable steps to ensure that the information is handled appropriately and securely.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how IMSRA Diamonds handles your personal information, please contact us:

IMSRA Diamonds
Email: sale@imsradiamonds.com
Website: www.imsradiamonds.com
Phone/WhatsApp: +92 3300490701

We are committed to maintaining transparency and protecting the privacy of our customers.